With a VoIP connection from Easybell, you can receive faxes even without a separate fax machine. Incoming fax messages are processed digitally and delivered as PDF files to a designated email address. This allows you to conveniently receive and process faxes electronically.

Receiving Faxes Online with a Business SIP Trunk

With a Business SIP Trunk, you can receive faxes by setting a phone number to Fax2Mail mode. Incoming faxes to this number are automatically accepted and forwarded as a PDF file to a specified email address.

For detailed instructions on setting up this type of connection, see our article “Setting Up Fax2Mail.”

Online Fax Reception with the Cloud PBX

Faxes can also be received digitally in the Cloud PBX. “Fax” resources are available for this purpose, which automatically forward incoming fax messages as PDF files to a specified email address.

To learn exactly how to set up this extension in the Cloud PBX, see our guide “Receiving Faxes with the Cloud PBX.”

Would you like to send faxes as well?

Sending Faxes (Web2Fax)

Would you like to not only receive faxes, but also send them? With the online fax feature in my.easybell, you can send faxes directly from the customer portal. This feature is also known as Web2Fax.

For more information, see the help article “Sending Faxes Online.”

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Created on: 06. July 2026